Returns & Exchanges
We want you to be fully satisfied with your Moleskine purchase, which is why we offer a 30-day return window for items in their original, unused condition. Please note that personalized or embossed products are considered final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing